L Pickering and Sons Limited are committed to protecting and respecting your personal data and have updated and expanded our program on privacy to meet the needs of General Data Protection Regulation (GDRP) which came into effect 25 May 2018.
Data may be collected by L Pickering and Sons Limited as Data Processor directly from you by telephone, email, writing, other media electronic or otherwise and/or from third parties such as credit agencies, trade references and other publicly available information such as Companies House. To the extent permissible under applicable law, data may be collected when you register to use our website, place an order for goods and services, complete online forms, contact us via social media or contact offline.
Data may include business/personal names, address, email address and landline/mobile telephone numbers. From time to time other information about your business may be requested/provided. Data will be used only for legitimate purpose to manage your account for the supply of goods and services, receive payment and from time to time for appropriate benchmarking and marketing campaigns unless you have told us not to contact you for marketing purposes.
Your data may be shared with our service providers to include financial institutions, credit agencies, regulatory bodies, software providers and with other third parties where authorised by you.
L Pickering and Sons Limited does not normally transfer data overseas. Please note our email management supplier organisation Mailchimp is based in the United States and holds your data securely within their systems, for a full look at their policies on GDPR, please visit www.mailchimp.com
Data will only be retained for as long as is necessary for contractual, regulatory and lawful obligations to be satisfied.
Appropriate technical and organisational measures are taken to protect against unauthorised access, unlawful processing and accidental loss of your information. Company storage locations including databases, file locations and remote access holding personal data are protected to include in some cases encryption, password protection and use of firewalls. Access to your data is limited to relevant personnel only as necessary to fulfil our contractual obligations to you in the supply of goods and services in accordance with our terms and conditions.
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
| Purpose/Activity | Type of data | Lawful basis for processing including basis of legitimate interest |
| To register you as a new customer or contact | (a) Identity (b) Contact |
Performance of a contract with you or a third party |
| To process and deliver your order/instructions including: (a) Manage payments, fees and charges (b) Collect and recover money owed to us |
(a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and Communication |
(a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover debts due to us) |
| To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy notice (b) Asking you to leave a review or take a survey |
(a) Identity (b) Contact (c) Profile (d) Marketing and Communications |
(a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) |
| To enable you to partake in a prize draw or competition | (a) Identity (b) Contact |
(a) Performance of a contract with you (b) Necessary for our legitimate interests |
| Complete a survey | (c) Profile (d) Usage (e) Marketing and Communications |
To understand how customers, use our products services, to develop them and grow our business |
| To administer and protect our business our Website, including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting data | (a) Identity (b) Contact (c) Technical |
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) Necessary to comply with a legal obligation |
| To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you | (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical |
Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy) |
| To use data analytics to improve our website, products/services, marketing, customer relationships and experiences | (a) Technical (b) Usage |
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) |
| To make suggestions and recommendations to you about products or services that may be of interest to you | (a) Identity (b) Contact (c) Technical (d) Usage (e) Profile |
Necessary for our legitimate interests (to develop our products/services and grow our business) |
You have rights concerning your information which include;
If you have any queries or wish to exercise any of your rights under the Privacy Policy please contact Graham Saysell by emailing, [email protected].
Please note you can withdraw your consent to the above at anytime.
To do this, please inform the Graham Saysell by emailing, [email protected].
